Select Page

Blog & Resources

Behind the Scenes: A Day in the Life of an Internet Tech

Behind the Scenes: A Day in the Life of an Internet Tech

When your internet works flawlessly, you probably don’t think much about it. And honestly? That’s kind of the point. But behind every strong, steady connection is a team of people—climbing towers, splicing fiber, crawling through attics, navigating Oklahoma backroads,...

Why Fiber Internet Is So Damn Fast (And Why You Should Care)

Why Fiber Internet Is So Damn Fast (And Why You Should Care)

Let’s be real—when your internet’s lagging, you’re not sitting there thinking, “Gee, I wonder what kind of infrastructure powers this data transmission?” You’re thinking, “WHY CAN’T I JUST WATCH MY SHOW WITHOUT BUFFERING?!” Fair. That’s why we’re here to break down...

Help Videos

Frequently Asked Questions & Popular Topics

Have questions? We’ve got answers. Whether you’re considering switching to Atlas Broadband or you’re already part of our growing network, this FAQ section covers everything from service availability and installation timelines to equipment options and billing details. We’re here to keep things simple, transparent, and helpful—because getting reliable internet shouldn’t come with guesswork. And if you don’t see your question here? Just reach out. Our local support team is always happy to help.

Thank you for reading this post, don't forget to subscribe!

1. What services does Atlas Broadband offer?

Atlas Broadband provides high-speed fiber internet services to homes and businesses across Oklahoma. Our network is designed for reliability, speed, and low-latency performance, whether you’re streaming, gaming, working from home, or running a business.

2. Is Atlas available in my area?

We’re expanding rapidly! Visit our Coverage Map or contact our team directly to see if your address is within our current service zones—or to request future service.

3. What makes Atlas Broadband different from other providers?

We’re locally owned, community-driven, and focused solely on internet. That means no cable bundles, no upsells—just fast, reliable fiber. And if you call us? You talk to a real person, right here in Oklahoma.

4. What internet speeds do you offer?

We offer a variety of fiber plans ranging from 100 Mbps to 2 Gbps, all with symmetrical upload/download speeds and no data caps. You can choose the plan that best fits your needs—whether you’re a casual browser or a hardcore streamer.

5. Are there any data caps or throttling?

Nope. We don’t do that. All Atlas plans come with unlimited data and no throttling, ever.

6. Will there be digging in my yard?

If fiber hasn’t been run to your home yet, we may need to do minimal trenching or directional boring to connect you. Don’t worry—we’ll always notify you ahead of time, get your consent, and restore your yard as close to original condition as possible.

7. Can I use my own router?

Yes! You’re welcome to use your own router, or you can lease one from us for a monthly fee. We’re also happy to help you set up your own equipment during installation.

8. What support is available if I have issues?

Our local support team is available via phone, text, and email. We also offer after-hours emergency support for critical outages. With Atlas, you get real help from real people—no long waits, no script reading.

9. How do I pay my bill?

You can pay online through our secure customer portal, set up autopay, or mail in a check. We make it easy to manage your account however you prefer.

10. Is there a contract or cancellation fee?

We believe in earning your business month to month. No long-term contracts. No early termination fees. You stay because you want to—not because you’re locked in.

11. How long does installation take?

Once service is available in your area, most installations can be scheduled and completed within 1–3 business days. If we’re actively building in your neighborhood, we’ll keep you updated with exact timelines.

Your neighbors. Your internet. Your way.