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Privacy Policy

Last Updated: 06/23/25

At Atlas Broadband, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. Spoiler: we don’t sell your data. Ever.

1. Information We Collect

When you use our website, fill out forms, or contact us, we may collect the following information:

  • Contact Information – such as your name, email, phone number, and address

  • Service Details – like your home or business location for checking availability

  • Account & Billing Info – when you sign up for service or manage your account

  • Technical Info – such as your IP address or browser type (for site performance only)

We only collect what we need to provide you with internet service, answer your questions, and improve your experience.

2. How We Use Your Information

We use your information to:

  • Provide, activate, and maintain your service

  • Contact you about installations, outages, or billing

  • Respond to questions or support requests

  • Improve our site and service offerings

  • Notify you about service availability in your area

We do not use your information for shady stuff like:

  • Selling your data to advertisers

  • Spamming you with irrelevant promotions

  • Tracking you across the web

3. Sharing Information

We don’t sell or rent your personal information. We may share it only in the following limited situations:

  • With trusted vendors or contractors helping us deliver service (e.g., installers, billing platforms)

  • To comply with legal obligations or government requests

  • To protect the rights, property, or safety of Atlas Broadband, our customers, or the public

Everyone we work with is expected to treat your information just as carefully as we do.

4. Data Security

We take your privacy seriously. That means:

  • Secure storage of customer data

  • Encrypted access to your account information

  • Firewalls and cybersecurity tools to protect our systems

While no system is 100% bulletproof, we use industry best practices to protect your info and keep it out of the wrong hands.

5. Cookies and Tracking

We use basic cookies on our site to improve performance and user experience. These help us:

  • Load pages faster

  • Track website traffic (anonymously)

  • Remember your preferences when you visit again

You can disable cookies in your browser settings at any time. No hard feelings.

6. Your Choices

You have full control over your personal data. At any time, you can:

  • Ask us what information we have about you

  • Request updates or corrections

  • Opt out of marketing communications

  • Ask us to delete your information (unless required for service or legal purposes)

To do any of the above, just email us at billing@atlasok.com or give us a call.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the new version here with the updated date at the top. We encourage you to check back occasionally and stay informed.

8. Contact Us

Have questions or concerns? We’re here for you.
📧 info@atlasok.com
📞 (918) 272-1640